One Thursday at Wheelhouse Ceramics
What your screen looks like on an ordinary day
Not a feature list. A day. Wheelhouse is an invented studio with 64 members, three classes a day and a kiln that never stops, and every screen below is the real interface with example data in it.
James texts the studio number to cancel tonight’s handbuilding class. BookClay reads it, releases the seat, tells him when the class runs next, and puts the refund in front of you to approve. Money never moves without you.
Instead of: Reading it at 9am, working out whether he is inside the cancellation window, finding the charge, and remembering to reply.
Wheelhouse Ceramics is an example studio. Every name and number here is invented.
Who sees what
Four people, four different screens
Most studio software has one login and one view, which is why the owner ends up being the only person who touches it.
The owner
Everything. Today view, classes, members, kiln, billing, the agent feed, settings and the numbers.
About ten minutes a day, most of it approving things rather than doing them.
An assistant
The floor. Check-ins, the kiln board, member lookups, the schedule, point of sale.
No access to billing, pricing or settings, so there is nothing they can break.
An instructor
Only their own classes, and only on the days they teach. Roster, check-in, and who is new.
They never see the rest of the studio’s data, which is usually the reason owners never gave anyone else a login before.
A member
Their own page. Bookings, pieces in the kiln, what they owe, their membership.
No app to install. It is a link they open from a text.
After the tour
The list of things you stopped doing
This is the whole pitch, really. Everything on the right used to be a thing somebody had to remember.
- CancellationsHandled by policy, refunded automatically, seat released
- WaitlistsPromote and charge without anyone chasing a list
- AttendanceTaken by the student on the way in
- Kiln statusAnswered by the member, on their own phone
- Pickup noticesSent when a piece moves to ready, with the shelf number
- Membership duesCharged, retried and reconciled on your own Stripe
- Class remindersSent the day before, by email or text
- At-risk membersSurfaced nightly, with a message already drafted
One caveat
Wheelhouse Ceramics does not exist. The names, the numbers and the text messages above are all invented, chosen to be typical rather than flattering. The interface is real, and you can go put your own data in it in the next ten minutes, which is a much better test than any story we could write.
See it with real data instead
The sandbox seeds a complete working studio in one click, no signup. Or start the trial and put your own classes in.